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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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crystal scanlon

January 16, 2026

5  out of  5
rating by crystal scanlon
"Always helpful and knowledgeable. They are the best!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Patrick Cloyd’s Team. "
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nicole

January 14, 2026

5  out of  5
rating by nicole
"Working with Patrick Cloyd at State Farm has been a pleasure. The customer service team is exceptionally friendly and professional, and I highly recommend their services. I currently hold several policies with them and do not intend to switch. Additionally, the staff is consistently accessible and responsive whenever I contact them via phone or email."
We responded:
"Thanks! We are trying our best!"
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Kellie Pauley

January 9, 2026

5  out of  5
rating by Kellie Pauley
"Liz and the crew at State Farm are great. Always will to help with anything you need. Always makes you feel important. Thank you guys for years of understanding."
We responded:
"Thank you Kelly!"
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Sharon Pauley

January 8, 2026

5  out of  5
rating by Sharon Pauley
"The Patrick Cloyd State Farm Office has been outstanding for customer service. I would recommend this office to all. Liz and Kat go out of their way to help with problems that they really are not required to do. Thank you for all that you do for your customers."
We responded:
"Thank you Sharon!"
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Ben Hessler

December 12, 2025

5  out of  5
rating by Ben Hessler
"With the ever increasing automation and impersonal nature of business these days, Pat is a beacon of how a good business used to be run. He is reliable, personable, and has your best interests in mind. He isn’t trying to upsell you to anything not in your needs, he is an example that you CAN run a business AND actually care about your clients."
We responded:
"Thanks Ben. Im just trying to keep up with my team!"
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christopher w wilkens

December 11, 2025

5  out of  5
rating by christopher w wilkens
"This agency, these people and Patrick Cloyd are an outstanding five star operation. On more the occasion, over a twenty year period, they treated my family with care, concern, and respect, as the true professional’s they are. I would highly recommend their services for any of your instance needs."
We responded:
"Thanks Christopher! Have a great holiday!"
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Lori Rosa

December 11, 2025

5  out of  5
rating by Lori Rosa
"Great communication. Sends Reminders each year on the products available because life happens. I have been a customer for 17 years and can’t imagine getting the same customer service somewhere else. Patrick Cloyd is top notch!"
We responded:
"Thanks Lori. I’m only as good as my team. And they are the best! "
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sam cavey

December 3, 2025

5  out of  5
rating by sam cavey
"Great place, no problems at all. Every time I deal with them it’s a pleasure"
We responded:
"Thanks Sam!"
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Lee Vanmeter

November 25, 2025

5  out of  5
rating by Lee Vanmeter
"Always pleasant to talk to and able to save money"
We responded:
"Thanks Lee! We appreciate you!"
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Kasey Zanolli

November 23, 2025

5  out of  5
rating by Kasey Zanolli
"Pat and Liz are always super helpful and responsive! Our family has needed them several times in the last couple years!"
We responded:
"Thanks Kasey! "
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erica carter

November 21, 2025

5  out of  5
rating by erica carter
"I always get great service when I call the office. Kat, Liz, and Jen are always very helpful. Thanks for the great service"
We responded:
"Thanks for the review Erica! They are the best."
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Nancy Snowden

November 21, 2025

5  out of  5
rating by Nancy Snowden
"I’m very happy with my homeowners insurance and the agents and staff are very courteous and friendly"
We responded:
"Thanks Nancy! We are always trying to get better!"
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April Britt

November 21, 2025

5  out of  5
rating by April Britt
"I've been working with Patrick Cloyd and his team for 15 years and they are always of service and give the best insurance advice!"
We responded:
"Thanks!"
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debbie sanner

November 20, 2025

5  out of  5
rating by debbie sanner
"I have been with this State Farm Agent and employees for 25 plus years.....and there's a good reason for it.......because they are THE BEST.......We have 2 motorcycles and 3 autos plus our home coverage. The price may be a bit higher than online insurance companies, but you can't get the service, care or protection that State Farm has always given us. If you want great coverage and great people to work with, then you should call my people !!!!"
We responded:
"Thanks Debbie! We are actually working on things yo get even better!"
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Jason Smithson

November 20, 2025

5  out of  5
rating by Jason Smithson
"The absolute best insurance company this office is hands down the best all around best customer service and help you with any thing that may arise keep up the great work ladies"
We responded:
"Thanks for taking the time to provide feedback Jason!"
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Steve Robinson

November 6, 2025

4  out of  5
rating by Steve Robinson
"Good pleasant"
We responded:
"Thanks Steve!"
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Rita Bernert

November 4, 2025

5  out of  5
rating by Rita Bernert
"I’ve had the same car instance for the past 20 years. Just bought a new car and when I called my insurance company to update they told me that my monthly premium doubled. They did not try anything to keep my business. I called Kat at Pat Cloyd State Farm and she was so helpful. She asked me questions on my family’s vehicles and what was important to me. AND she was able to save me money!!! Very thankful that I changed to State Farm. Every dollar counts in this economy!!"
We responded:
"Thanks Rita! Excited to have you on board!"
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Tommy Reed

September 4, 2025

5  out of  5
rating by Tommy Reed
"Although I have been a client of State Farm and Patrick Cloyd for quite a while, I have never needed them as much as I have in the last 12 months. After dealing with several unfortunate incidents simultaneously, I can honestly say I have received the best service and care from Liz and Kat than I have ever received regarding any facet of my life. As we venture through our lives, major obstacles will occur. These are the people you want to help guide you to calmer waters."
We responded:
"Thanks Tommy. Working hard over here to get better!"
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Hugo Costa

August 28, 2025

5  out of  5
rating by Hugo Costa
"I have been a customer of State Farm for 9 years, specifically with the Patrick Cloy branch in Glen Burnie. I cannot recommend them highly enough! Liz has always been incredibly helpful, addressing all my needs and consistently finding me the best prices. Their exceptional service and dedication to their clients make them stand out. Thank you for everything you do!""
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Robert & Barbara Bingel

August 28, 2025

5  out of  5
rating by Robert & Barbara Bingel
"Liz is the greatest! She has taken care of me since we joined and had always been very helpful! 🙂"
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Denise Carey -LABOR-

August 15, 2025

5  out of  5
rating by Denise Carey -LABOR-
"I have been insured by this GREAT GROUP for almost 23 years. They have always been attentive, answered questions, check in on my husband and myself, pleasant to talk to and fully explained to us any concerns we may have."
We responded:
"Thanks Denise! You guys are the best"
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Craig Urban

August 14, 2025

5  out of  5
rating by Craig Urban
"Great people to deal with"
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Jack Kerr

August 12, 2025

5  out of  5
rating by Jack Kerr
"Worked with Austin and he was great! Super helpful and got things done quickly which was great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Akeem Alleyne

July 18, 2025

5  out of  5
rating by Akeem Alleyne
"Happy to be insured by this office nothing but love and support the girls are always Cheerful and willing to help anyway they can not once has it crossed my mind to look anywhere else when you got agents like Kat and Liz that make you feel at home I love this office 5 stars aren’t enough"
We responded:
"Thank you Akeem! We want more customers like you!"
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Chris Chandler

June 18, 2025

5  out of  5
rating by Chris Chandler
"Switched State Farm agents last year and it was the best move. Liz and Kat in the office made it a smooth transfer. I had a ton of questions and they took the time to answer them all. Recently I had a review of my policies with Patrick and he put my mind at ease that my coverage is correct for me. Patrick, Liz and Kat are the best. Highly recommend."
We responded:
"Thanks for the review Chris!"