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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tonya

December 5, 2024

5  out of  5
rating by Tonya
"This office is amazing, they will work with us on anything and have done a a wonderful job in customer service"
We responded:
"Thank you so much! We are working hard to be better every day!"
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Kathleen Sheehan

November 29, 2024

5  out of  5
rating by Kathleen Sheehan
"I love dealing with this office, everyone was very attentive. The ladies were very knowledgeable and gave me great advice."
We responded:
"Thank you! We try to get better every day! "
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Charlie Cloyd

November 25, 2024

5  out of  5
rating by Charlie Cloyd
"Awesome"
We responded:
"Thank you for the good review!"
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Kim Lewis

November 25, 2024

5  out of  5
rating by Kim Lewis
"I've been a long time customer of State Farm with Patrick, Kat, and the ladies. I've had nothing but friendly, honest conversations with them and the communication speaks volumes. Phone call, text or email, they'll find a way to reach me. The energy in the office has always been serene and peaceful. This office is home for me."
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Melissa Kelly

November 22, 2024

5  out of  5
rating by Melissa Kelly
"I’ve been with the Cloyd team for years- Kat is incredible and always goes above and beyond. THANKS, Kat!"
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Penny Kuzak

November 22, 2024

5  out of  5
rating by Penny Kuzak
"The girls are very helpful We love them"
We responded:
"Thanks Penny! We are thrilled to know you have had a positive experience with our office! We look forward to continuing to support your insurance needs!"
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Kathleen Zuraski

November 22, 2024

5  out of  5
rating by Kathleen Zuraski
"I had an amazing experience with Kat! She was friendly, professional and informative. She could not have been more helpful! I really appreciate her providing us with an outstanding customer service experience! Thank you, Kat!"
We responded:
"Thank you Kathleen! She is the best! We are all working hard here to be the customer’s best choice!"
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Dennis Seggerty

August 29, 2024

5  out of  5
rating by Dennis Seggerty
"It was a pleasure to meet Patrick and his staff, to include his Labrador. He went over our two auto and home policies and offered savings. I would recommend anyone looking for insurance to sit down with Patrick and his staff and see what State Farm has to offer."
We responded:
"Dennis, thank you for your kind words! I'm glad you had a positive experience with our team and our Labrador. It's great to know you found value in our review of your auto and home policies. We appreciate your recommendation and are always here to help with any future insurance needs. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Christina Odle

August 29, 2024

5  out of  5
rating by Christina Odle
"I have nothing but wonderful things to say about this office. I have been insured by State Farm for over 20 years and have always come to Patrick Cloyd’s location. The staff is phenomenal. They are always helpful and patient. Whenever I have been in an accident they have always asked if I’m ok first before getting to business. I know that doesn't sound like a big deal, but sometimes it’s the little things matter. They even have tried to find ways to save me money. They are always right on top of things too. I use them for both my auto and home owners insurance, and have had to make claims for both. The staff at the office always assures that things went smoothly. A special kudos to Liz and Kat (and another girl - I can’t remember her name) - great job."
We responded:
"Christina, thank you for your wonderful review and for being a loyal customer for over 20 years! I'm glad to know that our team has consistently provided you with helpful and patient service, especially during stressful times like accidents. It's the little things that truly matter, and I'm happy to hear that Liz, Kat, and the rest of the team have made a positive impact on your experience. We're always here to ensure everything goes smoothly with your auto and homeowners insurance. If you ever need anything, don't hesitate to reach out. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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ADDO OHENE

August 25, 2024

3  out of  5
rating by ADDO OHENE
"Ok"
We responded:
"We're sorry to hear about your experience and sincerely want to help. Unfortunately, we are unable to find your information in our system as a current or former policyholder. If this pertains to another account or policyholder, we would appreciate the opportunity to understand the situation better and work toward a resolution. Please contact our office at your earliest convenience so we can assist you. We're here to help and look forward to resolving this matter for you."
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James Cowan

August 22, 2024

5  out of  5
rating by James Cowan
"I've had an outstanding experience with Patrick’s office from the moment I reached out for a quote, their team was incredibly responsive and attentive. They took the time to understand my needs and offered personalized recommendations that fit my budget perfectly. Liz and Kat’s customer service is top-notch. Any time I have a question or needed assistance, they were just a phone call away, and they always provided clear, helpful. I was pleasantly surprised by how affordable their rates were, especially considering the comprehensive coverage they offer. It’s clear that they prioritize value and customer satisfaction. The process of setting up my policy was smooth and straightforward. The agents walked me through each step, ensuring I understood all the details. Overall, I highly recommend Patrick Cloyd’s agency to anyone looking for reliable insurance coverage with a personal touch. They've exceeded my expectations in every way."
We responded:
"James, thank you for your detailed review. I'm glad you had an outstanding experience with our office. It's wonderful to know that Liz and Kat provided top-notch customer service and were always available to assist you. We appreciate your kind words about our responsive and attentive team, as well as the smooth process of setting up your policy. Your recommendation means a lot to us. If you have any future questions or need further assistance, please don't hesitate to reach out. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD "
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P Genesis

August 1, 2024

5  out of  5
rating by P Genesis
"I recently had the pleasure of working with Kat, my State Farm agent, and I couldn't be more satisfied with the service she provided. Kat was incredibly helpful and knowledgeable, guiding me through the process of securing an insurance solution that met my HOA requirements. She suggested an umbrella policy that provided the perfect coverage I needed. In addition to that, Kat helped me save money on my multi-vehicle car insurance when we bought a new car. Her expertise and dedication to finding the best solutions for her clients truly set her apart. I highly recommend Kat for anyone looking for a reliable and knowledgeable insurance agent. Thank you, Kat, for your outstanding service!"
We responded:
"Hey P Genesis, I'm so glad to hear about your positive experience with Kat! It's wonderful that she could help you secure the right insurance solution for your HOA requirements and save money on your multi-vehicle car insurance. Kat's dedication and expertise truly shine through in her work. Thanks for recommending her and for your kind words! If you need any further assistance, don't hesitate to reach out. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Joan Salisbury

August 1, 2024

5  out of  5
rating by Joan Salisbury
"A wonderful office!"
We responded:
"Hey Joan, thanks so much for the wonderful review! We're glad you had a great experience with our office. If you ever need anything else, don't hesitate to reach out! - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Dave O'Toole

July 25, 2024

5  out of  5
rating by Dave O'Toole
"Patrick's team is great. I have my home, 3 cars, life policies and an umbrella policy with State Farm."
We responded:
"Hey Dave, thanks a bunch for the awesome review! I'm so happy to know that you're satisfied with our service and have entrusted us with your home, autos, life policies, and umbrella policy. If you ever need anything or have any questions, our team is here for you! - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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carto

July 16, 2024

5  out of  5
rating by carto
"They’re the best!"
We responded:
"Thank you for the positive feedback, Carto! We're thrilled to hear you had a great experience with us. We're here for all your insurance needs whenever you need us. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Sears Family

July 16, 2024

5  out of  5
rating by Sears Family
"Kat was awesome to work with! Highly recommend!"
We responded:
"Thank you for the positive review! I'm glad you had an awesome experience working with Kat! We're grateful for your recommendation and look forward to assisting you in the future. Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Me Stillme

July 15, 2024

5  out of  5
rating by Me Stillme
"Friendly, knowledgeable and very responsive staff."
We responded:
"Thank you for your positive feedback! We are glad to hear that you found our staff friendly, knowledgeable, and very responsive. We appreciate your kind words and are grateful for the opportunity to assist you. Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Jeremy Klaes

July 9, 2024

5  out of  5
rating by Jeremy Klaes
"They have always been good to me"
We responded:
"Thank you for your positive feedback, Jeremy! We are glad to hear that you have always had a good experience with our team. We appreciate your support and look forward to continuing to provide you with excellent service. Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Deanne Ford

July 1, 2024

5  out of  5
rating by Deanne Ford
"I have been with 5 different State Farm offices over the past 35 years and I won't go anywhere else. Why fix it if it isn't broke!?! I know you get what you pay for, his staff and their customer service is top notch! Hard to find that nowadays! After my last 2 agents retired, I moved my policies to Patrick's office and I am so glad I did!! Keep up the excellent work!! #StateFarmforlife"
We responded:
"Deanne, your loyalty over the years is truly appreciated! We're thrilled you found our customer service top-notch and are pleased you chose our office for your policies. Your satisfaction is our priority, and we're grateful for your kind words. Looking forward to serving you for many more years! - Patrick Cloyd, State Farm Insurance Agent, Glen Burnie, MD"
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Row

June 26, 2024

5  out of  5
rating by Row
"I have my life and supplemental health insurance policies with Pat. He and his staff helped me put a great combination to protect myself and loved ones!"
We responded:
"Row, your review means a lot to us! We're pleased to have helped you with your life and supplemental health insurance to protect you and your loved ones. Thank you for recognizing our efforts in providing excellent service. We look forward to assisting you with any future insurance needs! - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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janis warmack

May 6, 2024

5  out of  5
rating by janis warmack
"Customer service EXTREMELY GOOD AND EXCELLENT Been a faithful customer for over 20 yrs Recommend this office to anyone needing insurance coverage"
We responded:
"Thanks Janice! We appreciate the kind words. We are trying to get better every day."
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Mary M

April 17, 2024

5  out of  5
rating by Mary M
"This location is amazing. I have spent most of my time speaking with Kat. She has helped me pick my first homeowner's insurance and get a multipolicy discount that saved me almost $35 on my 2 cars. They really go out of their way to get you the best deal. If you end up speaking to Kat, you are in fantastic hands. She really worked to make it as easy as possible."
We responded:
"Thanks Mary! Kat is great at what she does! Thanks for being our customer!"
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Dempsey Slocum

April 4, 2024

4  out of  5
rating by Dempsey Slocum
"Patrick Cloyd was very easy to speak with and explained insurance issues clearly. A very knowledgeable agent. I have been a customer with State Farm for more than 50 years and never filed one home repair claim. Yet, over the last two years my Home Owners Ins. Premiums have more than doubled. Totally unfair."
We responded:
"Dempsey, your feedback is greatly appreciated! I'm pleased to hear that you found me easy to speak with and knowledgeable. I understand your concerns about the increase in premiums and would be happy to discuss your policy further. Thank you for being a loyal customer for over 50 years! - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Chrissy Rzepkowski

March 25, 2024

5  out of  5
rating by Chrissy Rzepkowski
"Pat and his team are phenomenal! The ladies in the office are fantastic and always so helpful with my account."
We responded:
"Thank you so much for your wonderful review, Chrissy! We are thrilled to hear that you found our team at the office to be fantastic and helpful with your insurance needs. Providing excellent service is our top priority, and we appreciate your kind words. - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"
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Sean Colburn

March 20, 2024

5  out of  5
rating by Sean Colburn
"We have been with Patrick Lloyd for over 35 years. We have our business House auto and everything through him and State Farm is a great company and he’s a great agent. I would recommend him and his office staff to anyone."
We responded:
"Wow, thank you for the glowing review, Sean! We are thrilled to have been your trusted insurance agency for over 35 years and to have provided coverage for your business, home, auto, and more. Our team at is dedicated to delivering top-notch service, and we appreciate your recommendation. Thank you for choosing us to protect what matters most to you! - Patrick Cloyd - State Farm Insurance Agent, Glen Burnie, MD"